Last updated: January 15, 2026
Privacy Policy
At Veldramx, the protection of your personal data is a priority. This Privacy Policy describes how we collect, use, store, and protect the personal information of our users, in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Data Controller
Veldramx, S.A. de C.V., located at Av. Paseo de la Reforma 250, Floor 12, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, is responsible for the processing of the personal data you provide us, which will be protected in accordance with the LFPDPPP and other applicable regulations.
For any request related to your personal data, you may contact us via email at privacidad@veldramx.com or by phone at +52 55 4738 2910.
2. Personal Data We Collect
For the purposes stated in this Privacy Notice, we may collect the following categories of personal data: full name, email address, phone number, and the content of messages you send us through our contact forms.
We do not collect sensitive personal data such as bank account financial data, biometric data, or information about your assets. The data collected is strictly limited to what is necessary to provide our financial guidance services.
3. Purposes of Data Processing
Your personal data will be used for the following primary purposes: responding to your information requests and inquiries, providing guidance on our financial education and consulting services, and following up on your relationship with Veldramx.
As secondary purposes, your data may be used to send you information about workshops, events, and financial education resources, as well as to compile internal statistics and analysis to improve our services. You may object to the processing of your data for secondary purposes at any time.
4. Data Transfers
Veldramx does not sell, rent, or share your personal data with third parties for commercial purposes. Your data may only be transferred to competent authorities when there is a legal obligation or judicial requirement, as well as to service providers acting on our behalf and under our instructions.
If any additional data transfer is necessary, you will be informed in a timely manner and your express consent will be requested when required by applicable law.
5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data. To exercise any of these rights, you must submit a written request to our Data Protection Department at privacidad@veldramx.com.
We will respond to your request within a maximum of 20 business days from the date the complete request is received. The response will be communicated via the email address you provided.
6. Security Measures
Veldramx implements technical, administrative, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. These measures include data encryption in transit and at rest, role-based access controls, and periodic security audits.
Despite our efforts, no method of Internet transmission or electronic storage is completely secure. We are committed to maintaining the highest available protection standards.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. For detailed information on the types of cookies we use and how to manage them, please consult our Cookie Policy available on this website.
You may configure your browser to reject all cookies. However, disabling cookies may prevent some site features from functioning properly.
8. Policy Modifications
Veldramx reserves the right to modify this Privacy Policy at any time to adapt it to legislative, jurisprudential, or technical changes. Any modifications will be published on our website and, in the case of substantial changes, you will be notified via email.
We recommend periodically reviewing this Privacy Policy. The date of the last update is found at the beginning of this document.
9. Applicable Law and Jurisdiction
This Policy is governed by the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations, as well as by the provisions of the National Institute of Transparency, Access to Information, and Personal Data Protection (INAI).
For any dispute, the parties shall submit to the jurisdiction of the competent courts of Mexico City, waiving any other jurisdiction that may correspond to them.